Frequently Asked Questions
Trailgrove offers renovated studio, one-, and two-bedroom apartment homes and townhomes featuring stylish finishes, quartz countertops, stainless-steel appliances, and private outdoor spaces. Residents enjoy an indoor pool, tennis court, dog park, clubhouse, and beautifully landscaped courtyards designed to enhance everyday living. Conveniently located in Southeast Denver, the community provides easy access to shopping, dining, and the Denver Tech Center.
Our units do not come with private yards; however, most of our units come with a private balcony or patio.
We offer agent-guided tours (Monday to Sunday). Please contact the leasing office to schedule your appointment, or simply book your tour online based on your availability.
Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.
Applicants must have a valid government-issued ID and one month's worth of income documentation (whether pay stubs or bank statements).
Applicants must demonstrate a gross monthly income of 2 times the base rent.
No. Subleasing is not permitted.
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $250,000 throughout the lease.
Residents will receive a renewal notice 90 days in advance. Residents can access their portal to review renewal options, make their election, and sign lease documents.
Our community accepts all types of verified income.
Yes. There is an application fee for anyone above the age of 18, regardless of employment status, and there is an administrative fee. We also offer security deposit alternative options through LeaseLock for qualifying applicants.
Yes. There are services available to help make the move-in process easier, and we're always happy to point residents in the right direction.
To break your lease, we require a 60-day notice and a lease-break fee that is equal to 1 month of rent.
Residents are required to provide a 60-day written notice before moving out.
Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, forwarding their own mailing address, fully vacating and cleaning the apartment, and returning all keys to the office.
Security deposit refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.
Security deposits are based on credit screening results. We also offer security deposit alternative options for qualifying applicants through LeaseLock on a monthly basis. The required deposit amount is due at move-in.
Residents are responsible for all utilities. Utilities are not included in the monthly base rent.
Residents are welcome to choose their preferred internet service provider that covers and services the area.
All rent payments are made online through the BILT Rewards portal. Residents can make one-time payments or set up recurring payments for added convenience using a debit card, credit card, or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval. If a resident violates the guidelines of BILT or FLEX, the resident will be required to pay rent with certified funds.
No. There are no monthly amenity or technology fees.
Yes, parking is available on-site. All vehicles must be registered through ParkM, with a monthly fee.
All vehicles must be registered through ParkM, with a monthly fee.
All guests must register and obtain a guest parking permit through ParkM based on the number of days they will be visiting.
No. We do not offer EV charging stations on-site at this time.
Yes. We are a pet-friendly community. For details on our pet policy, please speak to one of our on-site associates.
We welcome up to two pets per home with a one-time pet deposit, plus a monthly pet fee per household.
Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.
Our community features a dedicated on-site dog park, providing a convenient and welcoming space for your pets to play and enjoy the outdoors.
Residents enjoy access to an indoor pool with a lounging deck, an interactive game lounge, a flexible event venue for rent, a dedicated pet park, a resident clubhouse, and a laundry facility.
Each unit includes a full-size kitchen set with a refrigerator, electric range, dishwasher, and central air conditioning. A few selected homes come with a built-in microwave, in-unit washer and dryer, and a private patio or balcony.
All of our buildings include their own laundry room.
No designated bike storage is available at this time.
Yes. All homes are fully wired for immediate internet service activation.
Packages are delivered to our mailroom and to the locker system.
Yes. Explore the community and floor plans through our Virtual Tour page: https://www.trailgroveapts.com/virtualtour
No. Furnished homes are not available.
Our community is conveniently located near shopping centers, grocery stores, restaurants, schools, parks, and major highways, making it easy for residents to access everyday necessities, entertainment, and local attractions. For additional highlights, please visit: https://www.trailgroveapts.com/mapsanddirections
Trailgrove Apartments has 3 shopping centers within 0.7 mile, 5 parks within 6.6 miles, and 3 hospitals within 5.6 miles.
Trailgrove is served by the Denver County 1 School District.
Creating a sense of community is important to our team! We host regular resident events monthly to enhance the community experience.
Yes. Quiet hours are observed daily from 10 PM to 7 AM in accordance with local noise ordinances.
Trailgrove is a non-smoking community.
Maintenance requests can be submitted online through the resident portal. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on call to assist you.
Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7. Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.
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